Needed some supplies quick on my way up north, so I stop here. They had exactly what I needed and more! Prices were good and the store was clean. Only negative was my cashier was kind of slow.
I use the Pharmacy there and I walk in and they know me by name very personable and helpful. Plus after you fill 10 Scripts you get a $10 coupon when you spend $20
Bryan the customer service supervisor at this store is GREAT! Bryan showed some amazing compassion for my mom and her issues she was having with coupons from the pharmacy, he made sure that everything was being done correctly. He took the time and re did the whole transaction and explained what happened. At the same time he was answering phones and cashier questions, never missed a beat helping us at the same time. Also my mom had a question regarding a price and when she asked someone they told her she was wrong and that it was this price. But was treated like she was stupid or was not aware of what she was doing. I expressed this to Bryan, Bryan physically walked back and verified that my mom was correct and again made this experience the best. This store has a great customer service person that is Bryan. Top notch and puts 100 percent into his customers. I can honestly say I see Bryan going great places with Shopko! This store needs to work on people out in the store working. Their uniform shirts are stained dirty and look bad. Bad presentation of a retail store. If you have issues and Bryan is working he will make sure that you are treated with respect and compassion and will find a way to make it work. We will for sure be back after this experience. Hard to find this type of customer service!
I have always liked Shopko and do support Shopko but on Wednesday they have a senior day for 55 plus and I live 75 miles away and it's unfortunate I don't get this discount just because it's not Wednesday. And I don't believe in those sales we're only seniors get an additional 15% off, why are the people under the age of 55 is there money not good, it should be the same for everyone.
It's a nice store, but they charged full price for all the items that we bought on clearance. Gotta watch them like a hawk.
Went back with boxes and receipts, and the customer service personnel still wasn't able to fix the mistake that they admitted was made on their end.
We won't be shopping here again.
Shopko St Cloud East is a US Home Goods Store based in St Cloud, Minnesota. Shopko St Cloud East is located at 501 Hwy. 10 Se, St Cloud, MN 56304, USA.
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