Absolutely great deal, easy to reserve, pick up and return. Very happy with my free upgrades, gave me a sweet car, I usually wouldn't have had the opportunity to drive. Happened to notice the tabs on the plates were expired before I left town, called them and within minutes I was back on the road. Will definitely rent with Enterprise again.
It has been a few months since I rented a car from this agency. Alex was amazing-personable and willing to go the "extra mile" to help. The asst mgr, Ralph, was also willing to do whatever it took to ensure that customers were able to rent the right car for them at the right price, and I saw this applied to other customers as well while waiting for a rental.
Employees were nice, friendly and helpful at both locations, they picked us up and dropped us off to make it easier to get and return the car
While the customer service was very friendly and they did everything possible to suit my needs, the need of a credit card set me 4 hours back and I had a 16 hour drive
Ended up being a 22 hour drive due to gas stops, a blow out, and the credit card issue
Would recommend for excellent customer service just make sure when you head that way and make your reservations that you read the fine print and have your ducks in a row
Enterprise in St. Cloud is a rip off. They money they told us would come off the card is not what they took off They quoted us a price in the building and then charged our card extra. Be very careful about renting from this location. Maybe go to hertz. At least they do what they say. If one of your employees make a mistake take time and make it right with your customer. Losing one customer is a big deal. Worst place ever to rent from. Check your credit card constantly cause they Charged us more than what was quoted to us twice and did nothing to fix it except say I will talk to the employee. Not a good thing.
Enterprise Rent A Car is a US Car Rental based in St Cloud, Minnesota. Enterprise Rent A Car is located at 3630 W Division St, St Cloud, MN 56301, USA.
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