The hotel and amenities were just fine. Staff was friendly / helpful - PET Friendly!!! Would have been 5 stars, but the restaurant breakfast left alot to be desired. The food was not hot/warm; potatoes were hard!
Room was what I expected and Great! Check-in was an hour and a half late, so if you are planning to travel and it's a weekend, they might not be ready to check in on time! Staff were friendly, but being out of town, could have offered a free drink or app in the bar while I was waiting. I would not stay again, unless all other hotels are booked, was not happy that they were basically like, housekeeping is behind. I am paying over $200 for a room. Be ready to check me in or change your check-in times. Thanks.
Nice clean hotel. Currently under remodel - as was the case when I was there two years ago. Not sure if the same project has lasted two years, or this is new. The bed was very comfortable, the view of the Mississippi River pleasing. I had a King room and it was spacious. No breakfast included in the price, but with your room key you get a 10% discount at the attached Green Mill restaurant, which is convenient. Food is very good, and decent prices. I was in a rush for breakfast, and they got the food to me promptly. All in all a very good stay, and I would recommend this hotel. Con - when they say your room is only accessible by stairs, it is. My room was on the 3rd floor, and I could go to 2nd by elevator, but climbed a flight of stairs to get to my floor. I knew this in advance, so was not surprised, but thought I would mention it for this review.
Very clean hotel, courteous staff, and efficient. We had a group of people and they checked us all into rooms right by each other which was so nice. This hotel has been around a long time, but you wouldn't notice when it comes to the rooms. The pool area is a little dated and could use a lot more chairs. There were only a few tables and chairs by the pool and a few chase lounges. There were 10 of us and only 4 chairs available for us to all connect at. Everything was extremely clean though. The beds were nice but heavier blankets for the winter months might be a nice addition. Bring an extra blanket if you like weight on you when you sleep. The pillows are pretty awkward too. Very soft but very thick. Woke up with a stiff neck. I usually bring my own with but forgot this time. Would recommend bringing your own favorite. Loved the furniture in my room as well. Very comfortable. Very roomy with a beautiful view of the Mississippi. We ordered from the restaurant and our food was cold and some of it was really overcooked. But, overall, not a bad place.
This hotel has terrific amenities, modern and comfortable rooms with great river views as well as super friendly helpful staff! Sooo many restaurants and attractions within walking distance.
Best Western Plus Kelly Inn is a US Lodging based in St Cloud, Minnesota. Best Western Plus Kelly Inn is located at 100 4th Ave S, St Cloud, MN 56301, USA.
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